隐私说明与数据保护Privacy Notice & Data Protection

1. 我们收集的信息1. Information We Collect

你注册或使用服务时，我们可能收集邮箱、账号资料、登录状态、权限等级、练习进度、答题记录、错题、收藏、单词本、考试回忆、评论、文本或音频提交内容，以及你主动提供给客服或管理员的信息。When you register or use the service, we may collect your email, account profile, login status, access level, practice progress, attempts, mistakes, bookmarks, wordbook entries, exam memories, comments, text or audio submissions, and information you provide to support or admins.

为保障服务运行，我们还可能记录设备、浏览器、请求时间、错误日志、IP 地址、安全验证结果、支付或订阅状态等基础技术信息。若使用第三方支付，我们通常不保存完整银行卡或支付凭证。To operate and protect the service, we may also log basic technical information such as device, browser, request time, error logs, IP address, security verification results, and payment or subscription status. If third-party payment is used, we generally do not store full card or payment credentials.

2. 我们如何使用信息2. How We Use Information

我们使用数据来完成账号登录、权限校验、练习记录、预估分数、AI 评分、错题复习、单词本、客服处理、系统通知、安全风控、错误排查、内容维护和服务改进。We use data for account login, access control, practice records, estimated scores, AI scoring, mistake review, wordbook features, support, service notices, security controls, troubleshooting, content maintenance, and service improvement.

移民、CLB、考试或学习建议仅用于一般备考参考，不构成法律、移民、教育机构或官方考试建议。Immigration, CLB, exam, and study guidance is provided for general preparation reference only and is not legal, immigration, institutional, or official examination advice.

3. 存储、Cookie 与本地数据3. Storage, Cookies & Local Data

本站可能使用 Cookie、localStorage 或 sessionStorage 保存登录令牌、语言偏好、主题设置、安全状态和页面体验数据。你可以通过浏览器设置清除这些数据，但部分功能可能因此无法正常使用。The site may use cookies, localStorage, or sessionStorage to store login tokens, language preference, theme settings, security state, and experience data. You may clear this data in your browser, but some features may stop working correctly.

4. 第三方服务与信息共享4. Third-Party Services & Sharing

我们可能使用托管、数据库、邮件、安全验证、分析、支付、音频存储、AI 评分或客服等服务提供商。这些提供商只能在为 PASS PTE 提供服务所需的范围内处理相关信息。We may use service providers for hosting, databases, email, security verification, analytics, payment, audio storage, AI scoring, or support. These providers may process information only as needed to provide services to PASS PTE.

在法律要求、保护用户安全、维护平台权利、防止欺诈或处理合并、转让、重组等业务变化时，我们可能在法律允许范围内披露必要信息。Where required by law, to protect users, enforce platform rights, prevent fraud, or handle a merger, transfer, or reorganization, we may disclose necessary information to the extent permitted by applicable law.

5. 保留、删除与访问请求5. Retention, Deletion & Access Requests

我们会在账号存续、提供服务、满足法律义务、解决争议、执行协议或保护平台安全所需期间保留数据。你可以通过 [email protected] 请求访问、更正或删除账号数据；我们会在合理时间内处理，法律要求保留或备份系统延迟清除的情况除外。We retain data while your account exists and as needed to provide services, meet legal obligations, resolve disputes, enforce agreements, or protect platform security. You may contact [email protected] to request access, correction, or deletion; we will respond within a reasonable time, except where retention is legally required or backup systems need additional time to clear.

6. 安全、跨境处理与未成年人6. Security, Cross-Border Processing & Minors

我们会采用合理的技术和管理措施保护数据，但任何互联网服务都无法保证绝对安全。你的信息可能在你所在地区以外的服务器或服务商处处理，并受当地法律约束。本站面向 18 周岁及以上用户，不会故意收集未成年人信息。We use reasonable technical and administrative measures to protect data, but no internet service can guarantee absolute security. Your information may be processed on servers or by providers outside your region and may be subject to local laws. This site is intended for users 18 or older and does not knowingly collect information from minors.